Eclipsys Sunrise Emergency Care

Sunrise Emergency Care™ from Eclipsys delivers end-to-end emergency department (ED) management that helps hospitals reduce the overall wait time and length of stay (LOS), ensures ED physicians can see patients faster, and drives department revenue.

Time is of critical importance to EDs — and when the ED staff isn’t working with the most complete information, they are unable to move as quickly as necessary to address patient needs. Many emergency department management software solutions on the market today do not successfully share information with the hospital’s other information systems, resulting in a fragmented picture of a patient’s condition leading to administrative delays caused by lack of communication and resources and long wait times for missing information.

Because Sunrise Emergency Care is fully integrated with the hospital’s Sunrise Clinical Manager™ clinical information solution, ED physicians and nurses can make decisions according to the most up-to-date patient information, including access to documentation from past ED visits and outpatient appointments — maximizing electronic health record benefits. Physicians can more effectively investigate and diagnosis patient conditions, order the proper tests and procedures, and treat their patients with a more holistic view for improved patient care outcomes — all while eliminating long delays.

The ability to see and treat more patients, and to prevent patients leaving due to long wait times, also drives increased revenue for the ED.

Prioritizing and pushing through patient care

Sunrise Emergency Care delivers all of the eight components identified by KLAS as essential for emergency department system healthcare IT solutions, including:

• Patient and triage tracking. Using the interactive, electronic Sunrise Tracking Board, information is projected on a large display for real-time, rules-based visibility into acuity levels, locations, orders, results, bed assignments and resource allocation.
• Nurse documentation and charting. Integrated, evidence-based decision support lets nurses order tests during intake and triage based on the symptoms of commonly seen conditions. Orders-to-flowsheet functionality automatically documents new orders on the flowsheet.
• Physician documentation and charting. Structured notes based on chief complaints and order sets for a number of common conditions help ED physicians document care quickly, accurately and consistently for effective reporting. Test results, medications and discharge instructions are always at hand, allowing the physician to concentrate on treatment decisions and communicating diagnosis and instructions to the patient.
• Clinical decision support. With views and workflows specific to the ED, clinicians work directly with preconfigured order sets and documentation templates based on advanced clinical guidelines at the bedside as part of their normal workflow.
• Order entry. Orders placed in the ED are immediately available to caregivers and ancillary departments, reducing turnaround time from placement to administration of orders. Lab results are routed to the clinician on duty for follow-up after a patient has left the ED, even if a different physician ordered the tests.
• Computer physician order entry (CPOE) solutions. The No. 1 most-adopted CPOE system from Eclipsys allows ED physicians to leverage more than 250 order sets that promote best practices for more effective outcomes and an advanced order and result item catalog for clinician-friendly terminology built into the system.
• Results reporting. Sunrise Emergency Care captures real-time clinical data results allowing clinicians to quickly view information and make timely and effective critical decisions to positively impact patient care. Reporting helps EDs improve throughput and drive measurable patient care outcomes. Data is viewable in several formats and can automatically be incorporated in the clinical documentation. A range of operational, standardized reports make it easier for EDs to comply with regulatory reporting as well as internal quality initiatives.
• Patient discharge. Sunrise Emergency Care discharge documentation and clinical support from MedQuest’s ExitCare, the leading patient discharge information and education system, enables EDs to manage effective discharge planning for increased patient safety and department efficiency. With more than 2,100 titles available for ED clinicians to address the patient education component, the discharge process can be completed in an accurate and efficient manner.

Eclipsys Sunrise Critical Care

Sunrise Critical Care™ from Eclipsys provides end-to-end workflow automation, advanced evidence-based clinical decision support, and unified medical information for ICU clinicians treating the highest-acuity patients in adult, pediatric and neonatal critical care units. The solution helps doctors and nurses stay abreast minute-to-minute of patients’ conditions, allowing them to spend more time caring for patients during the first six to eight hours when rapid therapeutic intervention can save lives.

Sunrise Critical Care integrates with the Sunrise Clinical Manager™ clinical information solution or can operate as a standalone system that works seamlessly with third-party clinical software. The solution brings together comprehensive, real-time patient information and presents it in an intensive care unit (ICU) Tracking Board for an at-a-glance graphical view of patient status and resource assignments. Then, it uses customizable key indicators to prioritize patients and eliminate bottlenecks.

Powerful presentation and intelligent support

Sunrise Critical Care presents a single-screen clinical summary that consolidates critical information — diagnosis, allergy, vital signs, fluids, lab results, documents and significant events — into a powerful healthcare dashboard tailored by unit, user or body system. As physicians and nurses perform their workflow, embedded clinical decision support focuses their attention on preventative indicators to help avoid adverse patient care outcomes and monitors patients’ conditions to alert clinicians if medical intervention is necessary.

Other features of Sunrise Critical Care include:

• Severity-of-illness scoring that automatically considers key observations and lab results and measures patients based on APACHE II, Cribs II, PRISM, Saps II and other severity scoring systems.
• Structured notes that help ICU clinicians complete progress and procedure documentation and capture significant patient events as a seamless part of their usual workflow, promoting physician adoption, communication and reporting.
• Flowsheet templates that support nurses with clinical decision support in areas such as pain management, wound care and prevention of pressure ulcers as they document care. Physician orders and notes automatically populate flowsheets so nurses work with the most up-to-date information.
• Device interfaces that automatically transfer data from bedside monitors into the electronic health record to better support decision-making and improve efficiency.
• Outcomes reporting that is specific to critical care, permitting monitoring of departmental effectiveness through reports on average length of stay (LOS), catheter-related blood stream infections, central line days, days on ventilator, mortality rates, re-admission rates, and ventilator-acquired pneumonia rates.

Eclipsys Sunrise Ambulatory Care

Sunrise Ambulatory Care™ from Eclipsys enables outpatient physicians to more efficiently coordinate care for their patients from setting to setting while streamlining the administrative functions of their practices.

An integral part of a health system’s Sunrise Clinical Manager™ clinical information solution, Sunrise Ambulatory Care shares an electronic health record (EHR) system with the health system’s inpatient enterprise systems. Physicians can more effectively manage the complex medical needs of patients who require ongoing care in multiple care settings, providing the ability to focus on wellness and proactive chronic disease management for improved patient care outcomes.

Intelligent, connected outpatient care

Sunrise Ambulatory Care features customizable, user-friendly documentation templates allowing physicians to quickly and completely document each patient encounter. The system automatically checks orders against a patient’s information in the EHR to ensure accuracy and safety, and validate medical-necessity guidelines from the Centers for Medicare and Medicaid (CMS) — maximizing electronic health record benefits.

Embedded connectivity helps outpatient physicians expand their knowledge and support as they manage their patients’ conditions, while speeding the exchange of information and communication with pharmacies and payers — a key component to achieving meaningful use of EHR. In addition,
e-prescribing, using the Eclipsys Prescription Writer, is integrated with the system’s orders reconciliation, providing a patient’s medication list at admission as well as clinical decision support at discharge.

Sunrise Ambulatory Care also features:

• Clinical decision support, leveraging rich, complex clinical guidelines from leading healthcare content providers, that intelligently compares best practices against real-time patient information to alert physicians and promote consistent standards.
• Wellness & Immunization Manager that triggers reminders for upcoming, due or overdue patient wellness events, such as blood pressure checks and cholesterol screenings, based on CMS recommendations.
• Web-based practice management and medical billing software providing claims submission, eligibility verification, payment posting and denial management.
• Evaluation and management (E&M) coding using an automated tool that recommends codes based on clinical documentation, and allows clinicians to adjust codes based on their professional judgment.
• Secure health messaging allowing physicians to connect with their patients through a secure email and healthcare inbox system and providing support for managing referrals, phone calls and other communication functions.

Eclipsys Sunrise Clinical Manager

Sunrise Clinical Manager includes a robust, fully integrated clinical information system for acute care and supporting settings. It includes:

• An integrated electronic health record (EHR) that connects clinicians and administrators with shared patient information and workflow to advance accuracy, efficiency and safety across settings, departments and locations. The Eclipsys EHR software has garnered widespread clinician adoption and was recognized by KLAS as one of the industry’s leading electronic records solutions, able to advance a healthcare enterprise to “meaningful use” status in time to comply with ARRA requirements. Integrated with a comprehensive offering of enterprise applications, the system maximizes electronic health record benefits by offering interoperable, fully connected care.
• Computerized physician order entry (CPOE) solutions that are ranked No. 1 in physician adoption and satisfaction. Designed with 250 order sets and enhanced by the industry’s most advanced order and result item catalog to improve physician usability, the intuitive, highly automated CPOE system promotes deep adoption and usage — 41% of Eclipsys clients with 200+ beds are entering more than 50% of all orders electronically using the Sunrise Clinical Manager CPOE.
• Powerful, intelligent clinical decision support, integrating complex, sophisticated, evidence-based clinical practice guidelines with day-to-day clinical processes to enable knowledge-based documentation and workflow for clinicians.
• Clinical analytics that capture and present clinical quality data proactively instead of retrospectively, providing data-driven insight that enables both on-the-spot decision-making and strategic planning.
• Closed-loop medication management, including fully integrated pharmacy, eMAR, e-prescribing and bedside administration, reducing the number of steps in the medication process to dramatically advance safety and accuracy.
• Interoperability and data exchange across all ancillary modules, with a shared database for true integration of all clinical functions to promote patient safety, streamlined workflow and coordinated care. Sunrise Clinical Manager includes a complete package of specialized modules, including: